This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our healthcare, wellness, and related services. By using our services, you agree to the terms outlined in this policy.
Introduction
HealthWave RCM Partners (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information with the highest level of confidentiality and security.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our healthcare, wellness, and related services. By using our services, you agree to the terms outlined in this policy.
Information We Collect
- Full name
- Email address
- Phone number
- Medical history
- Weight management data
- Lab results
- Lifestyle and wellness information
- IP address
- Browser type
- Device information
Use and Processing of Information
We use collected information to:
- Provide healthcare and wellness services
- Communicate with patients and users
- Deliver personalized care and recommendations
- Improve operational efficiency and user experience
- Ensure compliance with legal and regulatory requirements
Disclosure of Information
We do not sell personal information.
We may share information with:
- Secure service providers (CRM, communication systems)
- Authorized team members and operational staff (including offshore support under strict confidentiality)
- Legal authorities when required
Retention of Information
We retain information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Maintain operational records
Cookies
We may use cookies to enhance user experience and improve service performance.
Data Analytics
We may use analytics tools to better understand user behavior and optimize our services.
Privacy of Children
Our services are not intended for minors without parental or guardian consent.
Email Communications
Users may receive service-related communications. You may opt out of non-essential emails at any time.
Third-Party Links
We are not responsible for the privacy practices of external websites or services.
Information Security
We implement administrative, technical, and physical safeguards to protect personal data, including restricted access and secure systems.
Data Breach
In the event of a data breach, we will notify affected users promptly via email or platform notification.
Changes to This Policy
We may update this policy periodically. Updates will be reflected with a revised effective date and communicated when necessary.
Acceptance of This Policy
By using our services, you acknowledge and agree to this Privacy Policy.